Privacy Policy

Effective Date: 27 July 2026
Last Updated: 27 July 2026

MP Biotech Limited ("MP Biotech", "we", "our", or "us") is committed to protecting and respecting your privacy. We recognise the importance of safeguarding your personal information and are dedicated to ensuring that all personal data is collected, processed and stored securely, lawfully and transparently.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, create an account, place an order, subscribe to our communications or otherwise interact with us.

This Privacy Policy has been prepared in accordance with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)
Any other applicable United Kingdom data protection legislation

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

MP Biotech Limited

Company Registration Number: 17335611

Registered Office:

78 Lutterworth Road

Nuneaton

England

CV11 6PH

Website:

https://www.mpbiotech.co.uk

Email:

info@mpbiotech.co.uk

2. About MP Biotech Limited

MP Biotech Limited supplies laboratory research materials intended strictly for scientific and laboratory research purposes only (Research Use Only – RUO).

All products sold through this website are supplied solely for laboratory research and scientific investigation.

Our products are:

Not intended for human consumption.
Not intended for veterinary use.
Not medicines.
Not licensed medicinal products.
Not food supplements.
Not cosmetics.
Not medical devices.
Not intended to diagnose, treat, cure or prevent any disease.

Customers are solely responsible for ensuring that products purchased from MP Biotech Limited are used lawfully and only for their intended research purposes.

3. Information We Collect

Depending upon how you use our website, we may collect the following categories of information.

Personal Information

When placing an order, contacting us or registering an account, we may collect:

Full name
Company or organisation name (where applicable)
Billing address
Delivery address
Email address
Telephone number

Account Information

Where you create an account, we may store:

Username
Secure encrypted password
Order history
Saved delivery addresses
Communication preferences
Account activity

Passwords are encrypted and cannot be viewed by MP Biotech Limited staff.

Order Information

When purchasing products, we may collect:

Products ordered
Quantity ordered
Order value
Shipping method
Delivery information
Transaction references
Order history
Customer correspondence relating to the order

Technical Information

When visiting our website, certain technical information may automatically be collected, including:

IP address
Browser type and version
Operating system
Device type
Screen resolution
Language settings
Date and time of access
Pages visited
Time spent on pages
Navigation paths
Referral websites
Approximate geographic location based upon IP address

This information assists us in maintaining website security, improving user experience and understanding how visitors use our website.

4. Cookies

Our website uses cookies and similar technologies.

Cookies help us:

Improve website performance.
Remember your preferences.
Keep your shopping basket active.
Maintain secure logins.
Analyse visitor behaviour.
Improve customer experience.
Prevent fraudulent activity.
Monitor website performance.

Cookies do not normally identify you personally.

You may disable cookies through your browser settings. Please note that doing so may affect the functionality of certain areas of the website.

Where legally required, we will request your consent before placing non-essential cookies on your device.

5. How We Use Your Information

We use your personal information only where necessary for legitimate business purposes.

This includes:

Processing orders.
Supplying products.
Delivering purchases.
Providing customer support.
Responding to enquiries.
Managing customer accounts.
Sending order confirmations.
Providing delivery updates.
Preventing fraud.
Detecting suspicious activity.
Verifying customer eligibility.
Improving our products and services.
Improving website functionality.
Maintaining website security.
Complying with legal obligations.
Maintaining financial records.
Enforcing our Terms and Conditions.

Where you have provided consent, we may also use your information to send newsletters, company news, product updates and promotional offers.

You may withdraw your consent at any time.

6. Lawful Basis for Processing

Under UK GDPR we process personal information under one or more of the following lawful bases:

Performance of a contract.
Compliance with a legal obligation.
Legitimate business interests.
Consent.

We only collect information that is reasonably necessary for these purposes.

7. Research Use Only Compliance

As a supplier of Research Use Only products, MP Biotech Limited operates additional compliance procedures designed to ensure our products are supplied responsibly.

We may therefore process information to:

Verify customer eligibility.
Detect unusual purchasing behaviour.
Prevent fraudulent transactions.
Investigate suspicious orders.
Prevent misuse of products.
Protect the integrity of our business.
Comply with applicable legislation.
Assist regulatory authorities where legally required.

We reserve the right to refuse, suspend or cancel any order where we reasonably believe products may be used in a manner inconsistent with their intended Research Use Only purpose.

Such decisions may be made without prior notice where necessary to protect our legal obligations or business interests.

8. Sharing Your Information

MP Biotech Limited respects your privacy and will never sell, rent or trade your personal information to third parties for marketing purposes.

We may share your personal information only where it is necessary to operate our business or where required by law.

This may include:

Payment service providers.
Courier and delivery companies.
Website hosting providers.
Cloud storage providers.
IT support providers.
Professional advisers, including accountants, solicitors and insurers.
Fraud prevention agencies.
Government bodies, regulatory authorities or law enforcement agencies where legally required.

All third parties acting on our behalf are required to process your information securely, lawfully and only for the purposes for which it has been provided.

9. Payment Security

The security of your payment information is extremely important to us.

MP Biotech Limited does not store or have access to your debit or credit card details.

Payments made through our website are securely processed by trusted third-party payment providers using encrypted payment systems that comply with recognised industry security standards.

Any payment information submitted is governed by the privacy policy and security procedures of the relevant payment provider.

10. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with UK GDPR.

These safeguards may include:

Adequacy Regulations.
International Data Transfer Agreements.
Standard Contractual Clauses.
Other legally recognised mechanisms for protecting personal data.

11. Data Security

MP Biotech Limited implements appropriate technical and organisational measures designed to safeguard personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures include, where appropriate:

SSL encryption across our website.
Secure hosting infrastructure.
Firewall protection.
Password encryption.
Restricted staff access.
Multi-factor authentication where applicable.
Routine software updates.
Malware monitoring.
Security monitoring.
Regular website maintenance.

Whilst every reasonable effort is made to protect personal information, no method of electronic transmission or storage can ever be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined within this Privacy Policy.

Information may be retained for purposes including:

Processing customer orders.
Customer support.
Legal compliance.
Accounting requirements.
Fraud prevention.
Resolving disputes.
Enforcing contractual rights.

When personal information is no longer required, it will be securely deleted, anonymised or destroyed in accordance with our data retention procedures.

13. Your Rights

Under UK data protection legislation, you have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information where applicable.
Restrict processing.
Object to processing.
Withdraw consent where processing is based upon consent.
Request transfer of your personal information to another provider where applicable.
Lodge a complaint with the Information Commissioner's Office (ICO).

We will respond to all legitimate requests within the timeframes required by UK GDPR.

14. Marketing Communications

Where you have chosen to receive marketing communications, we may occasionally send:

Product announcements.
Company news.
Service updates.
Promotional offers.
Website updates.
Information relevant to our products or services.

You may opt out of receiving marketing communications at any time by:

Clicking the unsubscribe link contained within our emails.
Contacting us directly using the details below.

Opting out of marketing communications will not affect essential service communications relating to existing orders or your customer account.

15. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

MP Biotech Limited has no control over the content, security or privacy practices of external websites and accepts no responsibility for their content or policies.

Users should review the privacy policies of any third-party websites they choose to visit.

16. Children's Privacy

This website is intended solely for individuals aged 18 years or over.

We do not knowingly collect personal information from anyone under the age of 18.

Should we become aware that personal information has been submitted by a person under 18 years of age, we will take reasonable steps to remove such information promptly.

17. Research Use Only Product Disclaimer

All products supplied by MP Biotech Limited are sold strictly for Research Use Only (RUO).

Our products:

Are intended solely for laboratory and scientific research.
Are not intended for human consumption.
Must not be used for therapeutic purposes.
Must not be used for diagnostic purposes.
Must not be used in food products.
Must not be used in cosmetic products.
Must not be used as medicines.
Must not be represented as products capable of preventing, diagnosing or treating disease.

Nothing contained on this website constitutes medical advice, pharmaceutical advice or healthcare advice.

Purchasers are solely responsible for ensuring that products purchased from MP Biotech Limited are legal within their jurisdiction and are handled, stored and used in accordance with all applicable legislation.

MP Biotech Limited reserves the right to refuse or cancel any order where we reasonably believe products may be misused or where we consider there to be a risk of unlawful or inappropriate use.

18. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time.

Any changes will be published on this page together with an updated "Last Updated" date.

Continued use of this website following publication of any changes constitutes acceptance of the revised Privacy Policy.

19. Contact Us

If you have any questions regarding this Privacy Policy or the way in which MP Biotech Limited processes your personal information, please contact us.

MP Biotech Limited
Company Registration Number: 17335611

Registered Office:
78 Lutterworth Road
Nuneaton
England
CV11 6PH

Website: https://www.mpbiotech.co.uk

Email: info@mpbiotech.co.uk

20. Information Commissioner's Office (ICO)

If you are dissatisfied with the way we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

We would, however, welcome the opportunity to resolve any concerns before you contact the ICO.

Legal Notice

MP Biotech Limited is a company registered in England and Wales under Company Registration Number 17335611.

Registered Office: 78 Lutterworth Road, Nuneaton, England, CV11 6PH.